Tourism Entrepreneurship Course aim to empower drivers and tour guides to deliver the quality service to tourists in Tanzania and therefore creating more competitive advantage to Tanzania tourism sector
Objective
To empower students in knowing the customer need, deliver appropriate quality services, and good customer care
It also empowers students how to reach tourists worldwide using internet marketing technologies.
To learn how to develop competitive tourism product
Learn tourism entrepreneurship and leadership skills
Learn as a driver how to demonstrate quality driving skills to impress and satisfy tourists
Course Modules
- Tourism, culture and consumer psychology
- Globalization of tourism and application of
- e-marketing and e commerce
- Geography and tourism product development
- Itinerary designing, costing and packaging
- Entrepreneurship and leadership
- Hospitality customer care and complaint management
- Safety driving and protection of tourists
Duration: 14 days
Start date: 11 June 2012
End Date 22 June 2012
Time Monday to Friday from: 2.30pm to 5.00pm
Venue: VETA, Arusha, Njiro at Nanenane grounds
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